UK MPs have issued a six-month ultimatum to regulator Ofcom to improve oversight of Royal Mail after years of poor performance, with only 74.9% of first-class mail arriving next-day between April 2025 and January 2026. The Business and Trade Committee criticized Ofcom's enforcement record, citing 126 million late letters and widespread service failures affecting hospital appointments and benefit decisions.
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UK MPs have issued a six-month ultimatum to regulator Ofcom to improve oversight of Royal Mail after years of poor performance, with only 74.9% of first-class mail arriving next-day between April 2025 and January 2026. The Business and Trade Committee criticized Ofcom's enforcement record, citing 126 million late letters and widespread service failures affecting hospital appointments and benefit decisions.